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cpTracker Professional (v2)
Release Notes

(March 8, 2004)

This version does convert several files so be sure and backup your database before installing the update!

This update requires a new registration with the product name of "cpTracker Pro". Users of previous versions will need to pay a small upgrade fee of $10.00 to get the new version.

Database Changes:

Contact Record changes:

  • Contact Name expanded from 20 to 25
  • First Name added (10)
  • Last Name added (15)
  • Courtesy Title added (Mr. & Ms.)
  • Three new user amount fields (Misc tab) added
  • Site ID added (10). Use for user defined contact ID.
  • Company Name expanded from 40 to 60
  • Contact Name Key, Company Name Key and Site ID Keys now allow blank values. This was causing records to be filtered on the contact browse when the field was blank and the sort column was the field.

Internal Contact Record changes (renamed from Other Contacts - these are related to the parent contact record)

  • Contact Name expanded from 20 to 25
  • Other Phone expanded from 15 to 20
  • Internet Address expanded from 50 to 100

New Fields:

  • First Name
  • Last Name
  • Courtesy Title
  • Address, Address 2, City, State , Zip, Country
  • Last Contact (date)
  • Next Contact (date)
  • Action
  • Key Contact (checkbox)

Contact Log record changes:

  • Assigned To added
  • Type/Action added (lookup and add on the fly)

Customer Product record changes:

  • Support Liason added (keep track of who supports and/or manages the customer product relationship)
  • Serial Number expanded from 20 to 75.

Project Record changes:

  • Project Name field now allows duplicates.
  • Sequence Field added (to sort by to put projects in a specific order)
  • Project Name field expanded from 20 to 40.
  • Description field expanded from 40 to 71

Task Record changes:

  • Sequence Field added (to sort by to put tasks in a specific order, especially useful when creating project templates)

New Files:

  • Contact Log Types/Actions (used in the new Contacts >> Contact Log option)
  • Labels (77 pre-defined labels and you can add your own or change any of the existing formats)


Global User Interface Changes

  • Text added to the vast majority of the buttons for improved ease of use, especially for new users.
  • VCR controls added to most record browses (lower left of browse box)
  • User Definable Wallpaper option added to Options >> Misc (tab). Select a GIF or JPG file and specify tiled or centered. Display your favorite wallpaper and pictures.
  • New Default User option. First add the user to the Project Participany file and then go to Tools >> Options >> Defaults and select the user from the drop list. All Entered By, Assigned To and Project Manager fields will default to this user as records are added. A real time saver!

Contact Management Enhancements and Changes:

Contact Browse:

  • Column order has been changed. Order is now Contact Name, First Name, Last Name, Company Name, Site ID, Type, etc.
  • New Locate entry field. Is applicable to the sort column (displayed in red). Enter the search value and press the Tab key to locate the closest match.
  • New Label printing option. Use the Query Wizard (Search button) to display specific contacts, select all or specific records to print labels for and then select the Labels button. You can then select a label type to print. You can make changes to existing label formats (margins, widths, heights, fonts, etc.) or add new labels.Contact Log and Project Log browses have been removed.

Contact Update:

  • First Name, Last Name, Courtesy Title and Site ID fields added.
  • Three user definable amount fields added to the Misc. tab.
  • Other Contacts tab renamed to Internal Contacts. Internal Contact Notes is displayed. Internal contact update has had many new fields added, most of the fields that are on the primary contact record.
  • Contact Log: Assigned To and Type/Action columns added

New Contact Log option (shows all log records regardless of parent contact)

  • Use as helpdesk, tracking contact todos, recording actions taken, etc.
  • Contacts >> Contact Log. Use the Query Wizard (Search button) to show specific records, for example: Select Assigned To, Select Entered By, Select Contact, Select Type/Action. Create queries for each user so they can keep the query in effect so they only see items assigned to them. Closed items are filtered by default. Select the "Included Closed" button (top right) to include closed items (has a Completed date). Only closed items for the query in effect will be displayed.
  • Use queries to show items due or past due.
  • Sort by column header.
  • Email the record with all details or just the note.
  • Right-click on the browse for the following options:
    Add, Change, Delete, Copy and Edit, Mark Completed, Print, Email, Report Wizard, Search and Show All.
  • Select the "Mark Completed" button from the browse or update windows to mark the item as completed. This sets the Completed date to the current date, the Status to Completed and the % Complete to 100.
  • New Internal Contacts option (shows all internal contact records regardless of parent contact, great for when you need to lookup a contact by name and not company). Go to Contacts >> Internal Contacts.

Project Participants:

  • Project and Task browses removed from the Project Participant browse window. Use the Query Wizard (Search button) from the Project and Task browses to show projects and tasks assigned to participant (project manager or assigned to).

Project Management Changes and Enhancements:

Project Browse window:

  • Sequence Number column (1st) added to both the Project and child task browses.
  • Task browse can now be sorted by any column.
  • Projects can now be copied via the new "Copy & Edit" button. This basically means that you can now create project templates! This is a great new feature for repetitive projects. Add a record to the Project Participants file and call it "Project Templates". When you create a project template, set the Project Manager to Project Templates. You can then distinguish between regular projects and project templates. Just create a query called "Project Templates" and select the Project Templates project manager. Copy & Edit as necessary.
  • Put the tasks in the right work order via the new Sequence number field. Put them in increments of 10 so there's room to add more on an as needed basis. A future enhancement will allow you to set the sequence via up/down arrow buttons which will move the tasks up/down the list.
  • Closed tasks and projects are filtered by default. Select the "Show Closed Projects" and "Show Closed Tasks" buttons to show the closed records. They are shown in a light gray color.

Project Update window:

  • The task browse has been moved from a separate tab to the main project tab (like an invoice header/detail setup). The project Long Description has been moved to the Notes tab.
  • Closed tasks are filtered by default. Select the "Show Closed" button to show the closed tasks. They are shown in a light gray color.
  • Select the "Copy & Edit" button to copy a task.
  • The "Statistics" section has been moved to a new "Statistics" tab.

Task Management Changes and Enhancements

  • New "Close Task" button and right-click menu option. This will close the task and filter it from the browse (unless the "Include Closed" button is in effect).
  • The Close Task button on the Task update is now a checkbox. When checked it will display "Task Closed" in red. This will make it less confusing as to whether or not the task is closed. This box being checked is what causes the task to be filtered from task browses. It will set the Status to Closed and set the Completed date equal to the current date. You can set the completed date and the status to completed if you are not yet ready to filter the task. For example you may want to see or print all of a project's completed tasks and when they were completed but do not yet want them filtered from view.
  • New Sequence number field added. Use to put tasks in a specific order by then sorting the task browse and reports by sequence.

New Custom Report Builder! (Reports >> Custom Report Builder)

Custom reports can now be created for the following files:

Contacts, Customer Products, Projects, Tasks and Ideas.

We've included a few to get you started. Change and/or copy as necessary.

Report Builder tutorial on the Help menu.

Report Builder Detailed Feature Listing

New application logo, icon and splash screen. New graphics from www.epsilonconcepts.com

Optional security: Setup >> Security. More on this later....

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